We want you to be happy, so we make it easy. Just have your order number in hand. You'll find it in the email you received when you placed your order at Satorisan. Here we go!
Returns and exchanges
Our return and exchange policy
Need more information?
You have 30 days to request a return.
Returns and exchanges are free of charge. However, if you wish to return the exchanged product, we will deduct 5.00 € from the refund. This charge will also be added to countries where returns are not free of charge.
No exchanges are allowed on Honest Sales products due to limited stock.
Please note that the products must be returned in perfect condition, keeping their box, labels and all their accessories.
Please note that if you wish to change your size and you have used discount code, you will need to contact us to let you knwo how to proceed.
Still have questions?
You can check all the details here. If you prefer to contact us:
Send us an email: hello@satorisan.com
Call us: +34 961 105 022
Monday - Friday: 9:00 AM - 6:00 PM CEST