Both in our online store and in the physical stores that sell our products (click here to find the closest). If you live in Madrid or Valencia or you are passing by, you can also visit our Satori Home stores: Satori Home Valencia and Satori Home Madrid.: Satori Home Valencia and Satori Home Madrid.

Our products are manufactured in Vietnam and Portugal with love. We are responsible for the entire manufacturing process and take care of our people in the same way that we spoil our designs. Each of the people who contribute to manufacturing are part of our family.

We use premium materials that we carefully select and combine artisanal processes with state -of -the -art technology. A mixture of the love and passion that makes our products unique pieces.

Through our website we sell almost everyone. Select the area that corresponds to your country when entering our website or looking for your nearest store here.

If your country does not appear, do not hesitate to contact us.

We currently do not offer shipping to Canary Islands, Ceuta and Melilla.

Your purchase is made in euros. If you make the purchase from one country with another currency, the supplier of your card will apply the change when it loads the purchase in your account. The prices shown on our website are always sales prices to the public, with all expenses included*.

*The prices that come from non -community countries can be subject to import positions. The payment of these charges is the exclusive responsibility of the client.

Do not panic! Contact our Harmony Team that will be delighted to resolve any incidence that may have arisen. Send an email to hello@satorisan.com or call our phone +34 961 105 022 and we will offer you the best possible solution.

Yes, if you have created an account, entering into Your Satorisan account By clicking on the “Edit addresses” button you can add or modify your addresses. At the end of your order, confirm which of all you want me to arrive.

To receive the newsletter, you can enter your email in the box indicated at the bottom of the web. You can also activate the corresponding box by ordering.

Also, if you don't want to miss anything, follow us inInstagram andFacebook.

Click on the “Unsubscript” link when you receive one of our newsletters. We hope to see you again soon!

Spain, Portugal and Andorra

Peninsula and Balearic Islands:

Standard shipping is free for purchases greater than € 70. If you do not exceed € 70 the cost of shipping is € 6.

Andorra:

Standard shipping is free for purchases greater than € 100. If you do not exceed € 100, the cost of shipping is € 12.

Peninsular Spain:

The estimated delivery period is 24/48h working after sending your order.

Balearics:

The estimated delivery period is 2 to 3 working days after sending your order.

Portugal:

The estimated delivery period is 2 to 3 working days after sending your order.

Andorra:

The estimated delivery period is 2 to 3 working days after sending your order.

Canary Islands, Ceuta and Melilla:

We currently do not offer shipping to Canary Islands, Ceuta and Melilla.

Do not worry if you get the shipment and you are not. The messaging will leave you a warning with a phone number so you can arrange a new installment.

You can also personally collect the order in one of the offices of the transport agency. Call for this the phone number that appears on the notice that you will receive and put in accordance with the transport agency.

When your order leaves our warehouse you will receive an informative email with an SEUR follow-up number (transport company). You can track your order directly on the website of the carrier that we indicate.

Completely. Our payment page uses the SSL Security Protocol (Secure Sockets Layer). You can pay with debit or credit card, through your PayPal account, Google Pay, Apple Pay and Shop Pay. If you want to make your payment by bank transfer, contact our Harmony Team by email hello@satorisan.com Happy purchase!

Our discount codes are not cumulative and cannot be applied to any discounted items on our website. This includes the items part of our Honest Sales, as they are already at a discounted price. They can only be applied to full-price items. If you have an Honest Sales product amongst the items in your shopping cart, and you wish to use the discount code, it will only be applied to full-price items.

Too easy! Follow these steps:

1. Find the product you like. Check if your size is available.

2. Choose the size you want.

3. Click the "Add to the basket" button.

4. If you want to process your order you have the option to do so by registering or finishing the purchase without registration.

5. Select a payment method: credit card, debit or through PayPal, Google Pay, Apple Pay and Shop Pay.

6. Confirm your purchase by clicking on “Request”.

7. Complete the form with the delivery and payment data.

8. You will receive an email confirming your order.

9. Wait for them to come and enjoy them!

*We show our products in the closest way to the possible reality. However, they may be subject to variations depending on the lighting of photography, the monitor of your computer or other factors outside our will. If you have doubts about any of our models, contact ourHarmony Team.

Contact our Harmony Team and we will modify it.

E-mail:hello@satorisan.com

Telephone: +34 961 105 022

Our products fall in love quickly and there may be several suitors trying to conquer the same as you, so it will not really be yours until you confirm the order.

Definitely. We want you to be happy, so we think that returning has to be easy as buying. That’s why we offer two options so you can choose the one that best suits your needs: home collection and drop-off at pick-up points.

The product must be in perfect condition, clean and unused.

If you want to make a change for any reason, you must first make a return and then make a new purchase.

If you want to make a return click here And follow the steps. If you want to make a size or model change, you must make a
return and make a new purchase.

Returns must be done before 30 days. Remember that the product
to return must be in perfect condition and in its original packaging The original packaging must be protected with the shipping bag or other box.

For orders placed after Friday, November 24, the return period will be extended to January 15.

Customers from Andorra: Remember hello@satorisan.com and request the updated documentation.

From the realization of your purchase you have 30 days to return.

For orders placed after Friday, November 24, the return period will be extended to January 15.

Our shoes follow the usual European carving, so we recommend that you buy the size you usually use. In any case, in some product sheets you can find notes about your carving if you wear a bit different.

Satori Family is the union of all Sortaisan lovers. It corresponds to the client zone of our website and you should only register to be part of it. It is totally free and does not commit to anything.

If you want to join ... Welcome! clickhere And you will be one of ours.

Too easy! clickhere and leave us your data and you will be part of the family.

If you are registered, but you forgot your password, clickhere, then click, did you forget your password and follow the instructions. We will send you a message so you can restore your password.

The information you provide will be used only to process orders. In accordance with current legislation on data protection, we do not sell or transfer your personal information to third parties. For more information, consult ourPrivacy Policy.